SERVICES
Our servicing commitment to you is that you will receive best-in-class service handling for all your insurance requests.
- We are real, live people who are available to service your insurance needs.
- We are much easier to get a hold of then large call centers that have long hold times.
- We provide meaningful, same day service contact to our clients.
- We can provide 24-hour turn around on almost all requests.
- We are trained, licensed, and knowledgeable service agents.
- We look forward to servicing your insurance needs and requests.
We offer more choices and insurance carriers and pledge to help provide you with prompt, friendly, and exceptional customer service. So, please call our office to experience Cambridge Insurance and our exceptional customer service.
Please call to setup up an appointment or fill out the short form below to request an assessment of your personal or business financial risks. Upon receipt of your form submission, a Financial Advisor will contact you to arrange an initial, no-obligation meeting to begin the process of discovering your track to meeting, and quite possibly exceeding, your financial goals.
Please call or fill out the submission form to receive an insurance quote for your liability or property needs. One of our Property & Casualty licensed agents will contact you to begin gathering the information to provide you with a competitive quote. Our license agents are experienced and can counsel with you on coverage amounts that make sense for your needs, while saving you the most money.
Please contact our office to make a payment. Our customer service representatives will be able to check on payment history, last payments made, and remaining balances due. They can also check on discounts for paying the policy in full for the year or the policy contract period, which is typically 6- or 12-month contracts. Policies with our preferred insurance companies can be canceled at any time and most of our insurance companies’ pro-rate the insurance by the day. This allows you to only use and pay for the insurance you need with little or no extra costs.
It is a good idea to periodically review your insurance policies for accuracy. A licensed agent can schedule a time to go over all your policies to make sure property is correctly identified, named insureds and additional interests are listed, and coverages are at the desired amounts or limits. It is also a good opportunity to discuss defined coverages, covered perils, and discounts being applied. A good insurance review can protect your most valuable assets such as home, investment properties, automobiles, and other property. So, call today to schedule your insurance coverage review and make sure your assets and investments are properly covered.
When selling your home, your real estate agent will often request you obtain a CLUE report for the last 5 years. This report simple states if there have been any claims filed on your home. We can request a loss history report for the time your home has been insured through Cambridge Insurance. We can request this loss history report from your insurance company and typically have it back to you 48 to 72 hours.
Our experienced agents have discussed a lot of claims over the years with our clients. Please feel free to call and discuss a claim with one of our licensed agents no matter how big or small your claim may be. We have experienced many claims and know when they are going right and when you may not be receiving accurate information. Our agents will be able to review the claims process, what to expect, and deductibles that may apply.
Many businesses have benefited from a risk analysis. This process can identify risks before a loss may occur. We have resources with many of our insurance companies that specialize in your unique business. So, call and schedule an appointment today and enjoy the peace of mind of knowing you are covered.
Getting a copy of your auto ID cards is easy. Please call or email us today and we know just how to get a copy of you auto ID cards.
Whether you are at the dealership buying a new car, needing proof for law enforcement, or just requesting a copy for your vehicle, give us a call today.
Sometimes a policy needs to be endorsed with changes that occur during the policy period. An example of this may be adding a newly purchased car or removing a driver that has moved out of the household. There are many of these types of changes that can be handled by calling our staff. Our licensed agents have years of experience updating and changing policies as your life changes. As you buy, sell, or change your auto or home we can make the changes to keep up with your insurance needs.
You can contact one of our agents to request a copy of your current policies coverage amounts and limits. To request a copy please email or contact our office and ask for a copy of your insurance policy declarations page. This page summarizes the coverages and gives a breakdown of each. They can also be used as proof of insurance for banks, mortgage companies, and title companies that made need evidence of your home insurance.
Banks, credit unions, and lienholders may also require proof of insurance if you are making payments on a loan for any of your vehicles. These documents can be requested from anyone of our staff members upon request. Please email or call today to get your copy.
We are often asked to update a mortgage company or loan number. Many times, after your purchase a new home or refinance the loan gets purchased by another bank or lending institution. If you contact us, we can update your mortgage company’s name and address, so they are always receiving a copy of your insurance anytime changes are made. Please don’t forget to give us the loan number which we find speeds up the request when the receive our proof of insurance.
An insurance binder is sometimes requested to show an insurance policy has been started. This is usually a 90-day evidence of insurance that shows the policy is bound and has been started while the documents are being approved and sent out.
We receive many requests to provide a certificate of insurance. This is common on business policies where proof of insurance is being requested for companies you do business with. This is usually requested to show that your company is insured and the limits that have been purchased on your policy. These partnering businesses will often request to be listed as the certificate holder while you are on their property or doing business together. Our licensed agents are experienced with correctly filling out these certificates so you can get quickly get on the job.
We insured many HOAs and have experience with providing evidence of insurance for condo or homeowners, whether for a refinance, new purchase, or proof of insurance. We also know the information to provide the insurance documents needed for those managing HOAs.
Insurance policies are typically for a 6- or 12-month term. This can cause billing to get confusing when changes are made in the middle of a billing cycle. Our experienced staff can help get you the answers needed when your bill doesn’t seem quite right, or you would just like and explanation for how your insurance is being billed out.
Our cancellation process is simple and easy. Most policies can be canceled by signing one form. When you need insurance, trust our staff to know the information needed and information to be considered so you don’t go without insurance coverage.
We have helped our clients process thousands of refunds over the year. Please call our office and speak to one of our licensed staff if you ever have a question about money owed or a refund due after canceling an insurance policy.